Vipbajie's Privacy Policy — Your Data, Our Responsibility

Welcome to vipbajie. This Privacy Policy explains what information we collect when you use the vipbajie platform, how we use it, and how we keep it secure. This policy applies whenever you access our services through our website, mobile app, or any other digital channel.

Vipbajie believes privacy is a fundamental right. We only collect information that is genuinely necessary to provide our services. Our privacy policy has been developed in compliance with Bangladesh's applicable digital security laws and international standards.

In this policy, "we" and "our" refer to the vipbajie platform and its operating entity. "You" or "user" refers to any individual who uses our services.

Vipbajie collects various types of information from you. This data comes in two ways — information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly:

• Full name, date of birth, and nationality
• Mobile Number & Email Address
• Residential Address
• National ID or passport number (for KYC verification)
• Mobile banking number (for payment processing)
• Account password (stored in encrypted form)

Automatically Collected Information:

Vipbajie uses your information only for specific, defined purposes. We will never use your data in ways not described in this policy.

• Account Management: For registration, login, identity verification, and overall account management.
• Service Delivery: For accepting bets, processing payments, sending winnings, and issuing bonuses.
• Ensuring security: To detect and prevent fraud, money laundering, and other illegal activities.
• Legal Compliance: To comply with applicable laws and regulations in Bangladesh.
• Customer Support: To resolve your issues, handle complaints, and provide support.
• Service Improvement: For analytics to improve platform experience, features, and performance.
• Promotional Communications: With your consent, to keep you informed about offers, bonuses, and updates (with an unsubscribe option included).

Vipbajie may share your information with third parties in limited and specific circumstances, always in the interest of your service or as required by legal obligation.

Who your information may be shared with:

• Payment service provider: Only the necessary information is shared with our mobile banking partners to process your transactions.
• Identity verification services: Certain information may be shared with approved third parties for KYC purposes.
• Law enforcement agencies: Information may be disclosed in response to a court order, government investigation, or other legal obligation.
• Technology service provider: Cloud or software providers that support platform operations — bound by strict confidentiality agreements.

When sharing information with third parties, we ensure they adhere to the same standard of privacy policy and keep your data secure.

Vipbajie uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme, and other personal settings.
• Analytics Cookies: To understand which parts of the platform are used most and to improve the quality of our services.
• Security cookies: To detect suspicious activity and keep your account secure.

You can disable analytics and functional cookies from your browser settings. However, disabling essential cookies may affect the platform's functionality.

Vipbajie uses industry-standard security measures to protect your data. Our servers and data centers comply with the highest security standards.

Security Measures:

• 256-bit SSL/TLS encryption — applied to all data transfers
• Passwords are stored with bcrypt hashing — completely unreadable to anyone.
• Two-Factor Authentication (2FA)
• Automated suspicious login detection system
• Regular security audits and penetration testing
• Limited staff access — only authorized personnel can view your data

Data Retention Period:

As a vipbajie user, you have several important rights regarding your personal information. We respect these rights and make them straightforward to exercise.

To exercise any of these rights, please email our support team: support@vipbajie.com — We will endeavour to respond within 30 days.

Vipbajie is an adult betting platform. Our services are strictly for users aged 18 and above. We do not intentionally collect any personal information from minors.

• Age is verified at the time of registration.
• Age is confirmed during the KYC process through identity document verification.
• If a user is found to be under 18, their account will be closed immediately.
• All data associated with that user will be permanently deleted.

Vipbajie reserves the right to update this Privacy Policy as needed — for example, when expanding our services, responding to legal changes, or adopting new technology.

• You will be notified via email or platform notification before any significant changes take effect.
• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy.
• Copies of previous versions are available upon request from our support team.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with care.

• Email: support@vipbajie.com
• Response time: Typically within 24–48 hours on business days
• Data Rights Request: Resolved within a maximum of 30 days